Made Right Guarantee
Quality crafted with precision and care to ensure every detail meets our exact standards. Your satisfaction is our commitment—because quality craftsmanship should never be compromised.
Hold Fast Milling & Design
Unique down to the woodgrain, these Texas Home Cedar Coasters are both elegant and eye catching. The handmade, laser engraved coasters come in a set of 4, each with different custom-made designs.
Features:
Natural wood variations are normal on products with more than one availability. Color, Texture, and Image quality may vary from screen to screen.
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Love this item but want something a bit more custom? Fill out our Custom Order Form. We will work closely with you to create a personalized version.
We have a 7-day contact policy and 30-day return policy, which means you have 7 days to contact TTG to request a return and 30 days after receiving your item return it. Custom Orders are NON-REFUNDABLE.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at twistedtimbergroup@gmail.com.
If your return is accepted, we’ll send you return shipping label instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at twistedtimbergroup@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days AND once the item is received by the supplier, in good condition. Please remember it can take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we’ve approved your return, please contact us at twistedtimbergroup@gmail.com.
At TTG, our Family of Brands are the little guy. We have strong work ethics and a drive for quality materials that the big "box" stores can't compete with. By supporting our craftsmen, your helping small and local businesses grow.
Quality crafted with precision and care to ensure every detail meets our exact standards. Your satisfaction is our commitment—because quality craftsmanship should never be compromised.
Our products embody quality, reliability, and support for local artisans. Each piece reflects our commitment to superior craftsmanship, ensuring you receive exceptional goods while supporting American craftsmanship.
Each product is meticulously handcrafted and exclusively designed by our Family of Brands. We uphold the highest standards of craftsmanship, ensuring authenticity and unique quality in every piece. Experience the dedication and artistry that defines our commitment to you.
Each product is a labor of love, meticulously crafted with care and attention to detail. From our hands to your home, we promise to deliver not just goods, but a piece of our passion and dedication. Experience the warmth and sincerity that define our commitment to you.